Privacy Policy
How FastLane Courier Services LLC collects, uses, and protects the information you share with us.
Last updated: July 31, 2026
Overview
This Privacy Policy explains how FastLane Courier Services LLC ("FastLane," "we," "us," or "our") collects, uses, and safeguards information when you visit fastlanecourierservices.com (the "Site") or submit information through our Contact, Get a Quote, or Driver Opportunities forms.
Information We Collect
When you submit a form on this Site, we may collect:
- Contact details such as your name, email address, phone number, and company name
- Delivery details such as pickup and drop-off addresses, service type, and scheduling preferences
- Driver application details such as employment history and licensing information, if you apply through our Driver Opportunities page
- Any additional information you choose to include in a message or notes field
We do not knowingly collect payment card information through this Site.
How We Use Information
We use the information you provide to:
- Respond to quote requests, contact inquiries, and driver applications
- Schedule and coordinate deliveries
- Communicate with you about your request, account, or delivery status
- Improve our services and this Site
Third-Party Services
Our Contact, Get a Quote, and Driver Opportunities forms are hosted through LeadConnector/GoHighLevel, a third-party form and customer-relationship platform. Information you submit through these forms is transmitted to and processed by that provider on our behalf, subject to their own privacy and security practices. Our optional on-site chat widget is also provided by GoHighLevel; using it shares your messages and basic technical data with that provider so we can respond. This Site also loads fonts from Google Fonts and icons from a Font Awesome content delivery network (CDN); these providers may process limited technical data (such as your IP address) as part of delivering that content. We do not use advertising trackers.
Text Messages (SMS)
If you choose to receive text messages from us — for example, quote follow-ups or delivery status updates — you will only receive them after you give explicit consent (such as by checking an SMS opt-in box on one of our forms). Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out at any time, or reply HELP for help. Consent to receive text messages is not a condition of purchasing our services. We will never sell your phone number or share it with third parties for their marketing.
Cookies & Tracking
This Site itself does not set first-party tracking cookies. Third-party services embedded on this Site, including our form provider, may use cookies or similar technologies to operate their widgets and prevent form abuse. We do not currently run analytics or advertising tracking on this Site.
Data Retention
We retain information submitted through our forms for as long as reasonably necessary to respond to your request, provide our services, and maintain business records, after which it is deleted or anonymized.
How We Protect Information
We rely on industry-standard safeguards from our hosting and form providers to protect information in transit and at rest. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
You may ask us to access, correct, or delete personal information you've submitted to us by contacting us using the details below. We will respond to reasonable requests consistent with applicable law.
Children's Privacy
This Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy or how we handle your information can be directed to:
FastLane Courier Services LLC
231 S Bemiston Ave, Ste 850, Clayton, MO 63105
Phone: (314) 744-9236
Email: lyndonlane@fastlanecourierservices.com